17 Best Canny Alternatives in 2024

Canny is a popular customer feedback and feature request management platform that helps businesses collect, analyze, prioritize, and track user feedback. It offers features like feedback boards, roadmaps, changelogs, & integrations with other tools.

However, Canny may not be the ideal solution for every company. It has some significant limitations and drawbacks that lead many businesses to seek out alternative options.

If you're a founder, product manager, or part of a product team evaluating tools to manage customer feedback and feature requests, you've likely come across Canny. But before settling on Canny, it's worth exploring some of the top Canny alternatives available in 2024.

Why look for Canny alternatives?

There are several reasons to consider alternatives to Canny for managing product feedback:

High Cost

Canny can be expensive at $99 per month or $948 per year. For many small businesses and startups, this is too costly. You can likely find a similar tool at a better price.

Limited feedback collection

Canny mainly uses a feature voting board and some integrations for feedback. If you get feedback from emails, social media, or support tickets, it can be hard to gather it all in Canny. You might want a tool that better combines feedback from different sources.

Lack of personalized follow-up

Canny lets you post updates about new features, but it's not easy to send custom notifications to customers who asked for specific features. This can lead to missed chances to engage users and build loyalty. An alternative that allows targeted communication might be better.

Potential for biased feedback

Canny's voting boards show vote counts and feature orders, which can affect how people vote. Users might be swayed by popular features instead of evaluating them based on their own needs. An alternative with a more neutral way of showing feedback options could help users vote more accurately.

Customization limitations

Canny has a standard look and feel that might not match your company's branding or user experience. An alternative with more customization options could help you create a better feedback experience for your users.

Lack of white-labeling

Canny doesn't offer white labeling, so its branding stays visible to your users. This can make the user experience less cohesive and professional. An alternative with white-labeling options would let you maintain a consistent brand image and create a more professional look for your feedback platform.

Top 17 Canny Alternatives for Feature Request Tracking in 2024

Here are the top 17 Canny alternatives:

• Supahub

• Savio

• Roadmunk

• Aha!

• Productboard

• FeatureOS

• ProductPlan

• Upvoty

• Frill

• Uservoice

• Trello

• Nolt.io

• Sleekplan

• Fider

• Featurebase

• Feedbear

• Astuto

1. Supahub:

Supahub is a modern customer feedback management tool that allows you to collect, prioritize, and organize feature requests and suggestions from your users. With its sleek interface and powerful features, Supahub is an excellent choice Canny alternative for teams seeking a visually appealing and efficient feedback management tool.

Key Features:

• Feedback boards with voting and commenting

• Public roadmap

• Changelog

• Advanced prioritization module

• In-app feedback widget

• Custom branding

Pros:

• Easy to set up and use

• A more affordable alternative for Canny

• Offers single sign-on (SSO) support

• Customizable look and feel

• Offers a free plan to start with

• Advanced prioritization features like weighted scoring

Pricing: Supahub offers a free plan to start with, and then the paid plans start at $15 per month.

2. Savio

Savio is an online collaboration platform for product managers and business users. With Savio, you can easily build great products from idea to execution. It has all the features you need to manage your project's roadmap, issues, bugs, iterations, releases, and more.

Key features:

• Centralize Product Feedback

• Categorize Product Feedback into Feature Requests

• Sync Status With your Dev Tools

• Feature Request Voting Boards

Pros:

• Great for project management, collaboration, and communication.

• Simple to use with a great UI.

• Supports different types of projects, like agile, waterfall, and hybrid.

Cons:

• Limited features when compared to other tools in the market like Supahub.

Pricing: The pricing depends on the number of people on your team. For a team of up to three members, the price is $49 per month. For a team of ten members, it’s $99 per month. And for teams with more than 10 members, the price is $199 per month.

3. Roadmunk

Roadmunk is a product roadmap software that helps you create, plan, and share your product vision with everyone on your team. It's built for business leaders, marketers, and product managers who want to create and share beautiful product roadmaps with their team members.

Key features:

• Collect feedback from anyone

• Surface high-impact product ideas

• Intuitive roadmap planning

• Collaborate on product strategy

• Visualize your strategy on a timeline

Pros: One major benefit of Roadmunk is that it includes a built-in project management feature, saving teams from having to use multiple tools. It also has strong collaboration features.

Cons: However, some users have found that Roadmunk lacks certain advanced features that they need for more complex projects. Additionally, its pricing structure can be confusing.

Pricing: Roadmunk’s Starter plan is $19 per month, the Business plan is $49 per month and its Professional plans start at $99 per month. Pricing depends on team size, number of projects, and other factors.

4. Aha!

Aha! is an end-to-end marketing solution for product teams. It includes a suite of products to help you plan, organize, execute, and optimize your product development efforts. Aha! can help you create roadmaps, prioritize features by customer value and business impact, create visual roadmaps with user stories and epics, generate reports based on milestones and metrics - and even create lifecycle emails based on role or stage in the product lifecycle.

Key features:

• Create a visual roadmap

• Organize customer feedback

• Crowdsource ideas

• Prioritize features

• Visualize plans

• Track progress

Pros: Aha is highly customizable, allowing teams to tailor their workflows to their specific needs. Additionally, its user interface is intuitive and easy to use.

Cons: However, Aha can be expensive for larger teams, and its customer support can be slow to respond at times.

Pricing: Starts at $59 per user per month and goes up to custom enterprise pricing.

5. Productboard

Productboard is a SaaS product roadmap software that helps you organize your roadmap, prioritize features by customer value and business impact, create visual roadmaps with user stories and epics, generate reports based on milestones and metrics.

Productboard helps you capture and prioritize user feedback, build a product roadmap, and track progress toward your goals. It offers features like user insights, feedback consolidation, prioritization, road mapping, and more.

Key features:

• Build Roadmap: Connect your backlog with always up-to-date and easy-to-share roadmaps

• Prioritize Features: Know what to build next based on user insights and company priorities

• Centralize Feedback: Capture and collect all your customer feedback in one place

• Validate Ideas: Share plans, validate ideas, and celebrate launches with a public Portal

Pros:

• User-friendly interface,

• Customizable features, and

• Robust reporting capabilities.

Cons: Expensive for smaller teams.

Pricing: Starts at $25 per maker per month and goes up to custom enterprise pricing.

6. FeatureOS

FeatureOS is a platform for product managers that lets you create a new product roadmap in just a few minutes and it's completely free! You can use it to create separate roadmaps for each of your products or projects or have everything in one place if that works better for you.

Key features:

• Feedback Boards Tool: Create a feedback portal for your product.

• Product Roadmap Tool: Create & share public product roadmap.

• Changelog Software: Announce new updates with Changelogs.

• Knowledgebase Software: Create a self-service portal for your customers with ease.

Pros: Simple to use, fast, and free.

Cons:

• Expensive for growing businesses.

• If you want to create multiple roadmaps and not just one, then this tool is not for you.

Pricing: Pricing starts at $29 per month.

7. ProductPlan

ProductPlan is a simple but powerful product roadmap software that lets you organize your ideas, create visual roadmaps, and share them with your team. You can use it for free for up to 5 users or pay $49 per month for unlimited access.

Key features:

• Easily build and share beautiful roadmaps

• Quickly prioritize features

Pricing: Pricing starts at $49 per month.

8. Upvoty

Upvoty is a user feedback application that allows companies to easily receive, organize, and act on their customers’ opinions. It helps you gather, organize, and prioritize user feedback into actionable product optimizations. The tool gives website owners an insight into what features or new products users want most and keeps customers informed with a changelog.

Key features:

• Feedback boards

• Product Roadmap

• Product Changelog

Pricing: Pricing starts at $15 per month.

9. Frill

Frill is another customer feedback management tool that helps you collect data from anyone in your organization from customers to employees by using feedback boards.

Frill helps companies engage with their customers, gather feedback and prioritize feature requests. It also allows companies to create online communities where users can discuss products and services with each other.

Key features:

• Feature Voting

• Micro Roadmaps

• Feature Announcements

Pricing: Frill offers a free plan that offers only 20 active ideas. The company also offers a paid plan that starts at $25 per month for 50 active ideas.

10. UserVoice

UserVoice is a customer feedback management tool that helps you collect, organize and prioritize all of your feedback in one place. UserVoice is the most complete and most popular tool for collecting feedback from your users and employees. It is also one of the few tools that can handle both internal (employee) feedback and external customer feedback.

UserVoice is designed to work for large companies like Microsoft, which can have their customers provide feedback and vote on features on a hosted platform.

Key features:

• Collect, organize, and prioritize product feedback

• Powerful customer feedback analytics

• Forecast product impact with better accuracy

• Close the feedback loop

• Commit to continuous product research

Pros: UserVoice is known for its robust reporting capabilities, making it an ideal choice for data-driven teams. It also offers excellent integration options with other tools.

Cons: On the other hand, UserVoice has a steeper learning curve than some of its competitors, which could make it less accessible for smaller teams or less tech-savvy users.

Pricing: UserVoice offers a free plan that includes basic features and limited support. Its paid plans start at $499/month for up to 500 feedback items and go up to $1999/month for unlimited feedback items.

11. Trello

Trello is a simple project management tool that uses boards and cards. Users can create as many boards as they need, and each board contains multiple lists of cards with descriptions, due dates, and other details. Users can assign tasks to themselves or others by dragging and dropping cards. The app also integrates with external services like Salesforce, Google Drive, Dropbox and Slack so users can access important files within Trello and share them with their teams.

Trello allows teams to visually manage their projects and share them with others. Trello helps you get more done with less effort, so you can spend less time on work and more time doing what you love.

Key features:

• Visual board for organizing projects

• Works together in real-time

• Unlimited teams

• Empower your team with integrations

Pricing: Trello is free for up to 10 boards per workspace. For teams with more than 5 users, Trello offers paid plans starting at $5 per user per month for unlimited users.

12. Nolt.io

Nolt.io is a customer feedback tool that helps you collect and organize feedback from your customers. You can use this tool to create a single place where all of your customers' comments are collected and organized into relevant topics so that you can easily find ways to improve your products. You can also get real-time insights into your customers' experiences by viewing the analytics dashboard.

Key features:

• Create and share your roadmap

• Store internal notes

• Board Dashboard

• Mobile-friendly

• Duplicate detection

Pricing: The pricing for Nolt is based on the number of boards. The current price is $25 per board per month.

13. Sleekplan

Sleekplan is a customer feedback management tool that helps SaaS companies collect and prioritize feedback so they can deliver the right updates to their customers. Sleekplan is an alternative to Canny and offers a fully integrated feedback solution designed specifically for SaaS companies.

Key features:

• Collecting feedback from your customers and prioritizing it for development.

• Sending timely, personalized updates to your customers that contain new features, bug fixes, or other important news.

Pricing: Sleekplan is a freemium product, with a free plan that allows you to collect unlimited responses per month with no roadmap feature included in the free plan. The Premium plan costs $15 per month and comes with unlimited responses and updates for 3 admin seats.

14. Fider

Fider is an online feedback community for product teams. It allows you to gather, organize, and prioritize user feedback in one place. You can also use it to create and manage product roadmaps, prioritize feature requests based on user feedback, and build your product with the help of in-app tools.

Fider can be used by anyone who wants to improve their products with user insights. It is a tool designed to be simple and effective. It helps you invite customers, organize feedback, and prioritize the most critical insights for your team.

Key features:

• Share ideas, vote, and discuss

Pros: Fider is an open platform.

Cons:

• Fider lacks a public roadmap.

• Does not have boards to categorize feedback.

• There's no way for users to announce new updates or release notes. It’s not as powerful as other tools.

Pricing: Fider pricing starts at $49 per month.

15. Featurebase

Featurebase is a simple and affordable customer feedback platform that offers voting boards, roadmaps, and changelogs.

Key Features:

• Feedback voting boards

• Public roadmap

• Changelog

• Custom domain and branding

Pros:

• Affordable pricing for startups

• Easy to set up and use

• Customizable look and feel

Cons:

• Lacks advanced prioritization features

• Limited integrations

Pricing: $49/month for unlimited users and ideas

16. Feedbear

Feedbear is a user-friendly feedback management solution that streamlines the process of collecting suggestions, showcasing your product roadmap, and keeping users informed about updates. With its straightforward interface and essential features, Feedbear is an excellent choice for teams seeking simplicity and efficiency in their feedback management process.

Key Features:

• Feedback idea boards

• Public roadmap

• Changelog

• Custom domain and branding

Pros:

• Easy to set up and use

• Integrates with popular tools like Slack and Zapier

• Supports single sign-on

• Allows merging of duplicate posts

Cons:

• Lacks advanced prioritization features

• Limited customization options

Pricing: Pricing plan starting at $49/month

17. Astuto

Astuto is an open-source customer feedback management tool that allows you to collect and prioritize feature requests and suggestions from your users. Being self-hosted, Astuto gives you full control over your data and can be a cost-effective solution for businesses that have the technical resources to manage their own infrastructure.

Key Features:

• Feedback boards with voting and commenting

• Roadmap

• Open-source and self-hosted

• Custom branding

Pros:

• Free to use (excluding hosting costs)

• Full control over your data

• Customizable look and feel

Cons:

• Requires technical knowledge to set up and maintain

• Limited integrations with other tools

• No in-app widget or changelog features

Pricing: Free (excluding hosting costs)

How to choose the best Canny alternative for your business?

Choosing the best Canny alternative for your business can be a daunting task, given the many options available on the market. However, by keeping a few key factors in mind, you can make an informed decision that meets your specific needs.

1. Identify Your Business Needs

The first step in choosing the best Canny alternative is to identify your business needs. This involves determining what features are essential to managing customer feedback effectively and efficiently. For instance, if you require customizable feedback forms or automated feedback analysis, then Supahub might be a better fit than other alternatives.

2. Consider Your Budget

Another important factor to consider when choosing a Canny alternative is your budget. While some alternatives may offer more features than others, they may also come with higher price tags. Therefore, it's important to choose an alternative that offers value for money and aligns with your budgetary constraints.

3. Evaluate Integrations

Integrations are another crucial factor to consider when selecting a Canny alternative. Many businesses rely on multiple tools and platforms to manage their operations effectively, so it's important to choose an alternative that integrates seamlessly with these tools. For instance, if you use Trello or Jira for project management, then Supahub might be a good fit due to its integrations with these platforms.

4. Check User Reviews and Ratings

Finally, it's essential to check user reviews and ratings of different alternatives before making a final decision. By doing so, you can gain insights into how well each tool performs in real-world scenarios and whether it meets users' expectations.

By considering these factors carefully when choosing a Canny alternative for your business, you can select a tool that meets your unique requirements and helps you manage customer feedback more effectively.

Why Supahub is the best Canny alternative?

Supahub offers a range of features that make it a popular choice among product managers and teams, including better prioritization tools, more customization options, and a mobile-friendly interface.

One of the key features that set Supahub apart from Canny is its prioritization tool. Supahub allows product managers to prioritize features and ideas based on customer feedback, market trends, and strategic goals.

Canny, on the other hand, does not offer as robust a prioritization tool as Supahub. While it does allow users to prioritize features and ideas based on customer feedback, it does not provide as many methods for gathering this feedback.

Another area where Supahub excels is in design and customization. Its interface is modern and intuitive, making it easy for product managers and teams to navigate and use. It also offers a range of customization options, including the ability to create custom fields and tags and customize the layout of the road mapping tool.

Supahub vs Canny comparison table

Conclusion: Supahub is the Best Alternative for Canny

Out of all the alternatives mentioned above, Supahub stands out as the best alternative for Canny. Here are some reasons why:

• Customizable feedback forms: Supahub offers customizable feedback forms, which allow businesses to collect feedback that is tailored to their specific needs.

• Automated feedback analysis: Supahub uses machine learning algorithms to analyze feedback, which saves businesses time and resources.

• Integrations with other tools: Supahub integrates with many different tools, including Slack, Trello, and Jira, which makes it easy for businesses to manage feedback across different platforms.

• Affordable pricing: Supahub's pricing is affordable for small businesses and startups, which makes it accessible to a wider range of businesses.

In conclusion, while Canny is a great tool, there are many alternatives out there that may be a better fit for your business. Supahub is a great alternative that offers many features that businesses need to manage customer feedback effectively.